Safety and abuse
For harassment, threats, impersonation, scams, malicious links, sexual exploitation, or urgent moderation concerns, use report tools or email [email protected].
Support
Contact PULSATRAX
Use the right channel so safety, copyright, account, and creator issues can be reviewed with enough context.
Last updated: August 9, 2026
General support
For account access, profile issues, upload problems, product feedback, or general platform questions, email [email protected].
If you are logged in and reporting a specific post, comment, profile, forum topic, event, or story, use the in-app report tool first when available. Reports attach better context than a general email.
Immediate danger
If there is immediate real-world danger, contact local emergency services first. PULSATRAX support is not an emergency response service.
Copyright and music rights
For copyright, stolen music, unauthorized remix, unauthorized vocal, sample, beat, or takedown issues, email [email protected] or use the report tools described in the Copyright / Remix Policy.
Privacy requests
For account data, correction, export, or privacy questions, email [email protected]. For account removal, follow the in-app or email instructions on the Account Deletion page.
Advertising questions
For cookie, advertising, or sponsored placement questions, email [email protected] and include the page URL, screenshot if useful, and what you saw. Advertising is not currently active for visitors.
What to include
- Your username or profile URL, if relevant.
- The exact URL or feature where the issue happened.
- A short description of what happened and what you expected.
- For copyright reports, identify the original work and the allegedly infringing content.
- Do not send passwords, payment card details, or unnecessary private documents.